Does Camerastore.com.au match all competitors prices? We aim to at least match or beat all Australian camera based web sites. On occasion, we do not match IT / Computer part websites as we have often proved that they advertise cheap prices yet never actually have or get camera stock. Cameras are ordered months in advance with the Australian distributors and a website who does not have stock but claims that can "order it for you" will probably struggle to ever supply!
Is Camerastore.com.au the cheapest on the Internet? We aim to be the cheapest online camera, digital and video camera store. We constantly monitor all major Australian competitors pricing and try to ensure we are the cheapest. There are some cases where we may not seem the cheapest and these are summarised below:
We do not compete with eBay stores. They are often selling imported goods that are not endorsed by the Australian camera distributors or they are International sellers.
We do not compete with US or other International web sites. International cameras do not comes with an Australian warranty and are not endorsed by the Australian distributors.
We do not compete with some IT Based websites who advertise cameras at near or below cost yet never actually have stock. They advertise really cheap prices and ask you to place an order with the promise of delivery within a few days. In reality, they often take months to deliver or never actually do. This is also the case with certain web sites that advertise massive stock levels but actually have none!
Does Camerastore.com.au have a physical store in my state?
Camerastore.com.au is purely an online store. We do operate from a physical location (based in South Australia) but this is not a retail front.
Can I pick-up my order and not pay freight? Because our business is purely online and delivery based, we do not have the facilities for offering pick-up. All orders must include freight and subject to our normal delivery conditions. Refer to our freight section for further information.
What payment methods does Camerastore.com.au accept?
The following payment methods are offered by Camerastore and can be selected at the final order payment screen.
We accept:
All credit cards including Diners and Amex (Instant processing) - We may charge a 2% service fee on Diners / AMEX and you will be informed of this at processing
BPAY (Funds usually seen next day)
EFT - Electronic Funds Transfer (Funds usually seen next day)
Direct Deposit into our account (Funds usually seen next day)
Cheque / Money order (Requires 7 days clearance)
Call Me option - we call you for your credit card details
We do not offer Lay-By or any type of finance.
Are the products for sale on Camerastore Australian? Unlike some online stores or auction sites that offer products unofficially imported into Australia (also referred to as Grey Imports), all products sold by us are genuine Australian market goods. They are bought directly from the manufacturer in Australia (or their authorised distributor) and sold via our website at discounted prices!
Do the products sold on Camerastore come with any warranty? All the products we sell include the full 1 Year national manufacturers warranty. For warranty service, the product can be taken to any authorised repairer in your state. The locations of these repairers can easily be found by contacting the manufacturer or visiting their website.
** Please note that products bought from outside Australia are not covered under warranty in Australia and must be sent back to the purchase country at your own risk and expense!
